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T 01903 905210 • orders@gospelthreads.co.uk

Payments

We are happy to accept cheque payments for any order placed with Gospel Threads.co.uk.If you wish to order by phone (01903 905210) we will give you instructions on where to send your cheque.

We accept a wide range of credit and debit cards including VISA, Mastercard, Switch, Maestro, Delta, SOLO, American Express.

Your card details will be transferred to our servers using a 128-bit SSL Certificate to Guarantee complete privacy and security.

Your card will be debited when you place your order through our website. If you cancel your order (as permitted under our terms of sale) we will refund your card within 3 working days.

Credit and Debit cards may be declined for a variety of reasons:

Your card may have expired – Update your details and your order will automatically be resubmitted.

New Customer or Changed Card Details – Please check all your card details as sometimes it is just a wrong number, expiry date or an issue number missing. Correct your details, by clicking ‘Change Details’ on the Account Details page, and your order will automatically be resubmitted.

You may have inadequate funds in your account – Please check with your bank, then go to the Declined Orders page and click on the Resubmit my orders button.

The bank may have carried out a random security test- If you can see no reason for your card to have been declined it is likely that you will simply need to speak to your bank in order to clear the security test status that has been applied to your card. You will then be able to continue using it to purchase online and via mail order. As your card is unlikely to work for such transactions until it has been cleared we strongly advise you to speak to your bank at your earliest opportunity.